Role - Karen Nelson, Facilitator and Consultant

Developed a 3 year strategic plan and annual operating plan - facilitating staff input and encompassing key research. In doing so, established a Hospice Waikato brand plan, capacity plan and financial forecasting process.

'Karen was able to bring diverse and passionate views together, using strengths within the team, into a Business Plan owned by Hospice staff. ... I compliment Karen on her ability to understand and quickly gain knowledge of the service we provide, her ability to be inclusive yet with a vision and depth of knowledge to lead us forward. This required a sense of humour, attention to detail and with a very tight timeframe the ability to keep to deadlines and motivate others to do the same. Funding dilemmas were addressed and discussed with outcomes suggested; she knew the challenges of the health industry. “A true leader knows how to have the team follow, see the vision and complete the journey” - Karen lead us to this conclusion with aplomb.' HOSPICE WAIKATO CEO, Elizabeth Bang, 2007 -2010